DDU webinar: dealing with challenging people in dental practice

Описание к видео DDU webinar: dealing with challenging people in dental practice

In this webinar we explore why some people may present with challenging behaviours and to offer some solutions to support & manage challenging people with dental practice.

We cover:
- The importance of good communication
- How difficulties in communication can give rise to complaints
- Signs of potential issues to look out for and key actions to help minimise disruption
- The importance of appropriate written communications and recording keeping

View our upcoming webinars: https://www.theddu.com/learn-and-deve...

Get DDU support: https://www.theddu.com/get-ddu-support

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