HOW TO DEAL WITH ANGRY PASSENGER? | Cabin crew tutorial by Misskaykrizz

HOW TO DEAL WITH ANGRY PASSENGER? | Cabin crew tutorial by Misskaykrizz

MY 3 STEP PROCESS OF CUSTOMER RECOVERY.
credits to my previous airline company employer.

1. Listen - Let the passenger vent out

2. Solve - Quickly solve the problem

3. Extra - Give something extra and thank the passenger for allowing you to address his concern.

Happy Flying everyone and goodluck on your interviews!
Fly with you soon!

MissKaykrizz

Hi Guys! Its me Miss Kaykrizz (a.k.a. Ruth) and welcome to my channel.
Im a Former International Flight Attendant in the middle east and in the Philippines. I hope you like my vids, it is made with love. :) Fly with you soon!

Mentioned in the video:
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From Kara Grand
101 Questions and Answers for Cabin Crew interview https://gumroad.com/a/877081715/qSGz

How to be a Flight Attendant
https://gumroad.com/a/877081715/ODRt

Online Flight Attendant Courses:

Becoming Cabin Crew
https://lifeasabutterfly.teachable.co...

Cabin Crew Interview Mastery
https://flightattendant.teachable.com...


FREE STUFF!!
FREE INTERVIEW GUIDE
Top 10 Flight Attendant Interview Questions & Sample Answers
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Vlogging Equipment I use

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Huawei P30 PRO - https://bit.ly/2PeFU87
Canon Powershot G7X Mark ii P25,280 - https://bit.ly/2Zp1vPN

Ringlight:
Diva Ring Light: Supernova
Something similar more sulit sa price- https://bit.ly/2UiWS4c

Lapel Mic: P297
https://bit.ly/2UbLV46

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13" Macbook Pro 128GB

Editing Software:
Final Cut Pro

Others:
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