Скачать или смотреть Long Term Relationships: Achieving and Sustaining the Success of Your Clients and Customers

Just like with personal relationships, startups need to nurture and cultivate customer/client relationships to increase customer loyalty and improve customer satisfaction.

Learn from leaders and customer success professionals as they unpack how customer success teams can achieve and sustain relationships with clients and customers. During this panel, we’ll explore:

-What are the company KPIs: metrics of success for the company?
-Understanding the importance of kickoff calls.
-Building and maintaining relationships with clients.

This event is part of the Customer Success and Customer Support Track for Startup Boston Week 2021. It is perfect for customer success professionals and anyone interested in learning more about customer success positions.

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Startup Boston is rooted in the development and celebration of people who are pushing boundaries, solving tough problems, and asking every day—how might we do this better? Our events are designed to be a platform through which innovators can learn from and challenge one another, build new partnerships, strengthen ties, and celebrate both failure and growth.

For more information, visit us at...
https://www.startupbos.org/
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