Скачать или смотреть Magento Helpdesk Extension - Video Tutorial

Magento Helpdesk Extension is must have extension for every Magento website. The respective Magento extension by Knowband offers an interactive interface to the customers to contact the support team. They can view the raised ticket status by entering the ticket id & registered email id.

Features of the Magento Helpdesk Extension by Knowband:

1.The Magento desktop helpdesk helps the admin to communicate with the customers.
2.This Magento extension helps in managing the tickets raised by the customers.
3.The admin can enable/disable the Magento customer helpdesk at any point of time.
4.The Magento customer contact allows the admin to change the priority of the raised tickets. Such as High, on hold, urgent, closed etc.
5.The Magento ticket system offers the admin to create as many topics of the tickets under the ‘Ticket Topic’ configuration field.
6.The Magento extension by Knowband allows the admin to edit/delete the topics of the ticket whenever required.
7.The Magento contact us extension offers the admin to view the raised ticket details under ‘Information Field’.
8.The admin can view the whole conversation of the customers at the back end of the helpdesk extension.
9.The Magento customer support extension provides a responsive UI to the customers and admin both.
10.The Magento desktop helpdesk supports multi-language.

Find more details about this Magento Extension by Knowband below:

Module Link: https://www.knowband.com/magento-desk...
User Manual: https://www.knowband.com/blog/user-ma...
Admin Demo: https://mademo2.knowband.com/admin
Front Demo: https://mademo2.knowband.com/