Скачать или смотреть 10 GOLDEN Interview 'Tips' for Quality Engineer.

*."Tell me about yourself.”

Since it’s often the first question to be asked in an interview, it’s your big chance to make a first impression.

*.Standard Operating Procedures are the top layer. These are often shared with customer and rarely hold confidential data.

*.Procedures (second tier) describe the process. They are more detailed and often contain both a narrative (i.e. text description of the steps) and visuals, usually in the form of use cases and workflow diagrams. These documents will be examined during audits.

*.One point lesson (OPL) is a simple yet powerful operational tool used to educate operators in an organization and improve product or service quality. The main point of learning for a particular process is written in one to two sentences, accompanied by simplified but explanatory diagrams.

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