Roofing Insights Podcast. Black and White Roofing. No Employees, Loudest marketing in the country

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Insights:
00:00 - Intro
01:16 - Virgil the Lemur
02:51 - what are your roles in the company, how did you meet?
06:25 - Wife is CFO. How did they meet and how did she get involved in the business?
08:08 - How long were you in the army?
10:45 - How did you make the switch to roofing after military?
12:08 - Did you know what you were going to do after the military?
13:44 - What drew you to Roofing?
15:21 - How did you pick the Lake of the Ozarks location?
16:37 - People love supporting small business in USA
18:58 - Second business venture; selling shrimp roadside
20:10 - How did you decide on "Black and White Roofing"?
23:39 - What's the problem with employees? Why didn't it work out?
24:58 - How competitive is your area?
25:34 - Lawsuit against ex employee
33:11 - What's your philosophy on customer service? Is customer always right?
33:58 - What do you do for your customers that others don't do?
35:08 - How have your services changed to adapt to customer needs since you first started?
36:18 - How do you respond to fake review accusations?
43:18 - why be so loud about your support of Donald Trump?
44:13 - Have you lost business because of it?
45:15 - What about other taboo topics?
51:31 - Is it important for you to hire veterans?
52:26 - How has your military background shaped your company culture?
53:21 - Besides Kobe Bryant, who are your role models?
55:21 - Your marketing is loud and proud. What is your response to people who say it's all looks, no substance?
01:01:35 - Craziest interaction you've had in person or online because of your marketing?
01:03:15 - Guerilla marketing techniques
01:06:45 - Tell us about your darkest moment
01:08:48 - Why do you have so many cars?
01:12:34 - What other businesses are you developing?
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