Скачать или смотреть NovoEDTalks Podcast Episode 87: Coaching Over Telling

"Coaching Over Telling: How Amgen Is Rewiring Leadership for Speed and Scale"

In this episode of NovoEDTalks, Jamie Worrall, Senior Manager of Global Leadership Development and Coaching at Amgen, takes us inside her work helping district managers shift from a directive, “telling” approach to a culture of curiosity and collaboration. She discusses how her team redesigned Amgen’s manager onboarding into an immersive “Coaching Clinic,” blending virtual emotional-intelligence training, real-world scenario practice, and in-person labs that strengthen peer connection and trust. Jamie also shares how Amgen is using AI tools like Copilot to save time without sacrificing human interaction—capturing talk-listen data, building resilience in the face of constant change, and reminding leaders of one timeless rule: be a pleasure to work with.