xMatters Adaptive Incident Management Product Features

Your customers expect uninterrupted digital services, and any problems need to be resolved quickly.

Automate your resolution processes and connect the right people, at the right time – with xMatters’ adaptive incident management platform. The new Incident Console unifies information flow so you can immediately grasp the issue status, and which resources are available… all while letting resolvers engage from anywhere.

No matter the incident size, impact or severity, xMatters adapts to the way your teams work – and the tools they use.

Run actions to fix the problem without having to manually update other systems. Once the dust settles, access comprehensive incident data and advanced analytics - so you know what went well, and what needs improvement. Get end-to-end incident management control - and the superpowers to fix issues before they impact customers.

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