Getting Good (and Useful) Information from Subject Matter Experts

Subject Matter Experts know their area of expertise, but not necessarily how to get it out of their head and into the training of new employees.

Training expert Kati Ryan says it really comes from asking good questions.

In this video, Kati talks to TechSmith's Matt Pierce about braiding the subject matter expertise with good training and learning principles so the two can best be set up for success.

Do you want more training tips? You can easily watch the full interview here. www.techsmith.com/academy

0:00 - How do you get good information from subject matter experts?
0:40 - Asking good questions.
1:02 - What are the goals?
1:34 - Reminding your SME of the goals.
2:10 - Not just asking questions, also guiding the experts.

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