Скачать или смотреть Salesforce Service Cloud Voice + Amazon Connect – Full Configuration & Demo

In this video, we take a deep dive into setting up and configuring Service Cloud Voice with Amazon Connect, Salesforce’s native telephony solution. This guide is perfect for Salesforce Admins, Architects, and Call Center Managers looking to enhance their customer service strategy.

🔍 Topics Covered:
✅ What is Service Cloud Voice?
✅ Types of Telephony Models in Salesforce
✅ Supported Editions for Service Cloud Voice
✅ Why Choose Amazon Connect?
✅ Step-by-Step Setup
✅ LIVE Demo of Service Cloud Voice in Action

Streamline your support with AI-powered voice, agent productivity, and integrated channels.

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