All About HR - Ep#2.16 - Managing a Multigenerational Workforce: Biases & Mindset Change

Find out how HR can help organizations overcome biases and let their multigenerational workforce flourish.

Welcome to another exciting episode of All About HR! This is the series for HR Professionals and business leaders who want to future-proof their organization and learn about the latest trends & insights from industry experts, CHROs, and thought leaders. 🚀

What are the benefits and challenges of a multigenerational workforce? 🤔 In this episode of All About HR season 2, we talk with Dr. Eliza Filby — Generations & Aging Expert — on the key to successfully managing a multigenerational workforce. 🏆

Eliza is a writer, speaker, and podcaster whose research focuses on the multigenerational workforce — including how to manage it and how to recognize changing behaviors.

In this video, we discuss:

👉 Ageism as a shared experience
👉 Managing a multigenerational workforce: common challenges & HR’s role
👉 How to enable young leaders to manage older colleagues

00:00 - Snippet: Ageism is one of the most corrosive things in society
00:27 - Introduction
3:07 - Studying how different generations evolve as consumers, as workers, as citizens
4:29 - Ageing and the evolution of the family
6:28 - Ageism is something we all experience at some point
8:24 - What do we mean by the multi-generational workforce and why does it matter?
10:06 - The importance of empathizing with each other
12:26 - Common themes companies struggle with when managing a multi-generational workforce
13:52 - The point and purpose of the office post-pandemic
19:00 - Gen Z and what they value from an employer
20:53 - How HR can enable multi-generational workforce management
22:03 - We need to shake up the mindset of age denoting your stage at work
24:42 - The generation that really is put off by automation in job applications
27:18 - The office should be conceived of as a church
29:15 - How we can enable young leadership to manage older colleagues
32:56 - HR’s role in creating human-centric workplaces (and the problem with the term HR)
36:32 - How to connect with Eliza and outro

Watch the full episode to discover the role of HR in helping organizations overcome ageism biases and challenges to effectively manage a multigenerational workforce! 💪

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