Samsung S21 Plus 5G Hotspot Not Working

Samsung S21 Plus 5G Hotspot Not Working

If your Samsung Galaxy S21 Plus 5G hotspot is not working, here are several troubleshooting steps you can follow to resolve the issue:

1. Check Hotspot Settings
1. **Enable Hotspot**: Go to Settings . Connections . Mobile hotspot and tethering . Mobile hotspot. Toggle the switch to turn on the mobile hotspot.

2. **Configure Hotspot Settings**: Tap on "Mobile hotspot" to configure settings such as network name (SSID) and password. Ensure the settings are correct and compatible with devices trying to connect.

2. Restart Your Device
- **Soft Restart**: Sometimes, a simple restart can resolve temporary glitches affecting the hotspot feature. Restart your Samsung Galaxy S21 Plus and try enabling the hotspot again.

3. Check Network Connection
1. **Mobile Data**: Ensure your device has an active mobile data connection. Hotspot uses mobile data to provide internet access to connected devices.

2. **Airplane Mode**: Turn Airplane Mode on and off to reset wireless connections. Swipe down from the top of the screen and tap on the Airplane Mode icon, wait a few seconds, then tap it again to turn it off.

4. Update Software
- **Check for Updates**: Ensure your device's software is up to date. Software updates often include bug fixes and improvements that can resolve hotspot issues. Go to Settings . Software update . Download and install if an update is available.

5. Reset Network Settings
- **Reset Network Settings**: Resetting network settings can resolve issues related to network configurations. Go to Settings . General Management . Reset . Reset network settings. This will reset Wi-Fi, Bluetooth, and mobile data settings to default.

6. Clear Cache (Optional)
- **Clear Hotspot Cache**: If available, you can try clearing the cache for the hotspot app or system cache. This can help clear temporary files that may be causing issues.

7. Check Connected Devices
- **Check Device Compatibility**: Ensure the devices you are trying to connect to the hotspot support the type of Wi-Fi network (2.4 GHz or 5 GHz) and security settings (WPA2, etc.) configured on your hotspot.

8. Safe Mode (Optional)
- **Boot into Safe Mode**: Boot your Samsung Galaxy S21 Plus into Safe Mode to determine if a third-party app is causing the hotspot issue.
1. Press and hold the Power button until the power off menu appears.
2. Long-press the "Power off" button until "Safe mode" appears, then tap it to restart in Safe Mode.
3. If the hotspot works in Safe Mode, an app you installed may be causing the problem. Uninstall recently installed apps one by one to identify the culprit.

9. Factory Reset (Last Resort)
- **Backup Data**: If none of the above steps resolve the issue, consider performing a factory reset. This will erase all data on your device, so make sure to back up important information beforehand.
- **Factory Reset**: Go to Settings . General Management . Reset . Factory data reset. Follow the prompts to reset your device to its factory settings.

10. Contact Samsung Support
- If the hotspot still does not work after trying these steps, it may indicate a hardware issue or deeper software problem. Contact Samsung Support or visit an authorized service center for further diagnosis and assistance.

By following these troubleshooting steps, you should be able to resolve the hotspot issue on your Samsung Galaxy S21 Plus 5G.