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BIO-10-020 Welcome to Bio Ethanol Fireplace Group! We are an online webshop that operates in 10+ countries in Europe. We specialise in bio ethanol fireplaces but also sell electric fireplaces, gas fireplaces and hybrid fireplaces. We have 2 showrooms in Denmark, in Aalborg and Copenhagen. However we understand not everyone is able to travel here to come see the fireplaces. Therefore this youtube channel was created to offer you some content on our products, get a better idea than just some pictures on our website. Speaking about our website; https://biofireplacegroup.com

We hope to see you there! If you have any questions regarding us or any of our products do not hesitate to contact our customers via the live chat or email! Or just leave a comment under this video and we will respond as quickly as possible :)

Also make sure to follow us on our social media:
IG:   / biofireplacegroup  
FB:   / biofireplacegroup  
PT: https://www.pinterest.co.uk/bioethano...

FAQuestions:
1. Do you have a physical store?
No, Bio Ethanol Fireplace Group is primarily an online webshop. We do however have 2 showrooms in Denmark.
2. How do I get in contact with you?
Our customer service is open weekdays 10:00 a.m. to 4:00 p.m. During this time it is possible to communicate with us via our live chat, email or phone.
3. How long is expected shipping time?
If the product is in stock, the shipping time lasts 2/3 days.

Kind regards,
Bio Ethanol Fireplace Group

Want even more info? email: [email protected]