Full Webinar: How to Manage Workplace Conflict

Understand the art of making agreements to avoid future conflict and take away important tools and techniques to manage workplace conflicts.

Learn how to deal with workplace conflict in a healthy and constructive way from CCIQ’s free masterclass with Senior Industrial Relations specialist Michael O’Brien.

The masterclass will cover:
• How to prevent and resolve workplace conflict
• How to create a better future for people in your organisation
• How to deal with challenging situations in the workplace

Also, learn:
• Relationship building
• Understanding conflict communication
• Conflict resolution techniques & checklist for the resolution process
• Step-by-step conflict resolution conversion