Скачать или смотреть Realtime Call Transcription & Automatic Summary Generation for Amazon Connect

In this comprehensive tutorial, we dive into the innovative world of Real-Time Agent Summarisation within Amazon Connect. This video is designed to provide you with a thorough understanding of how to leverage Amazon Connect's capabilities to enhance agent performance and customer satisfaction through real-time call summarisation.

This guide is ideal for customer service managers, Amazon Connect administrators, and anyone interested in harnessing technology to improve the efficiency and quality of customer interactions. Whether you're new to Amazon Connect or looking to expand its functionality in your organization, this video will equip you with the knowledge and skills you need.

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