Скачать или смотреть Manipulative Techniques in Sales: How to Spot and Defend Against Them

Welcome to our discussion on manipulation tactics in the sales industry. In this video, we will go over common manipulative sales techniques and ways to recognize and overcome them. We will provide examples and scientific proof to support our claims. One tactic commonly used is the "foot-in-the-door" technique, where a salesperson starts with a small request and gradually escalates to a larger request. This technique is manipulative because it takes advantage of the customer's tendency to comply with small requests in order to comply with larger requests later on. This phenomenon is known as the "foot-in-the-door effect" and it's been studied by psychologists for decades. Another tactic is the "door-in-the-face" technique, which is the opposite of the foot-in-the-door technique. A salesperson starts with a large request and then escalates to a smaller request. This technique is manipulative because it takes advantage of the customer's tendency to feel guilty for declining a large request and then more likely to comply with a smaller request. This phenomenon is known as the "door-in-the-face effect" and it's been studied by psychologists as well. Another manipulative tactic is creating a sense of scarcity by claiming that a product or service is limited or in high demand. This technique is manipulative because it creates a sense of urgency and pressure for the customer to make a purchase. This phenomenon is known as the "scarcity principle" and it's been studied by behavioral economists. To avoid falling for these manipulative techniques, it's important to be aware of initial requests, do your own research and consider if the product is something that you truly need or want. Additionally, you can also politely decline the initial request and see how the salesperson reacts. If they continue to pressure you or try to escalate the request, it's a sign that they are using manipulative techniques. Watch this video to learn more about these techniques and how to protect yourself from unethical sales tactics.