Скачать или смотреть When To Involve Management In A Client Dispute?

Navigating client disputes can be tricky, but knowing when to escalate to management is crucial for successful resolution and client retention. This video explores the critical moments and clear indicators that signal it's time to bring your leadership into a client conflict.

In this guide, we'll cover key scenarios, including:
► Identifying the specific situations where a client dispute warrants management intervention.
► Understanding the benefits of involving management for both client satisfaction and team learning.
► Recognizing the early warning signs that a conflict is escalating beyond your control.
► Strategies for effectively presenting the dispute to management for optimal support and resolution.


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