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800 Numbers Antioch CA, Call Recording, Music on Hold, Virtual Phone, Fax Service, Auto Attendant

800 Numbers

A toll-free, Freecall, Freephone, 800, 0800 or 1-800 number is a special phone number which is free for the calling celebration, and instead the telephone carrier charges the called celebration for the expense of decision. A toll-free number is designated from an unique dialing prefix range (likewise called location code) such as 1-800, although the specific numbers can differ by country.

Use of a toll-free number often enables capture of phone number of incoming calls. In the United States, for example, toll free numbers typically capture the phone number of the caller with automatic number identification, which is independent of caller ID captures and data caller details even if caller ID is obstructed.

Virtual Phone

A virtual number is a telephone number without a straight linked telephone line. Normally these numbers are set to forward inbound calls to among the pre-set telephone numbers selected by the customer; either Fixed, Mobile or VoIP.
Subscribers to virtual numbers could utilize their existing phones, without the should purchase additional hardware.

Call Recording

Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call tracking and logging, which record details about the call however not the chat; nonetheless, software might consist of both recording and logging functionality.

Call recording is becoming increasingly important, with modern technology altering and working routines becoming more mobile. Addressing mobile recording is now the topic of many financial regulators' recommendations. It is also progressively crucial to company connection planning, specifically for pandemic planning.

Music on Hold

Music on hold (MOH) is the business practice of playing tape-recorded songs to fill the silence that would be heard by telephone callers who have actually been placed on hold. It is specifically usual in scenarios involving customer service.

Today, devices that supports physical media normally plays CDs. Some older systems could still utilize cassette tapes (often using endless-loops), or reel-to-reel tape players. In each case, the unit tons the media into a digital memory chip to prevent premature using of the mechanical parts

Auto-Attendant

In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant or AA, or virtual receptionist) enables callers to be automatically moved to an extension without the intervention of an operator/receptionist). Numerous AAs will also provide a simple menu system ("for sales, press 1, for service, press 2, etc.).

An AA will often include a directory site which will permit a caller to dial by name in order to discover individual on a system. There is no standard format to these directory sites, and they can make use of combinations of given name, last name, or both


Article adapted from http://en.wikipedia.org/wiki/Music_on...

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Zip codes for Antioch CA: 94509, 94531

800 Numbers Antioch CA, Call Recording, Music on Hold, Virtual Phone, Fax Service, Auto Attendant