Kate Towsey - Research ops war stories & triumphs

Kate joined us at UX New Zealand 2020. Find out more here:
https://www.uxnewzealand.com/2020-spe...

Research leaders across the world are embracing Research Operations to help them deliver practices that are efficient, ethical, scalable and impactful. And they’re investing time and energy in building Research Operations teams to look after this work. But exactly how can Operations help turbocharge a research practice?

Over the past two years, Kate Towsey has built a global Research Operations team for Atlassian. In this talk, she’ll share war stories and triumphs, realities and reminisces and how Ops has helped amplify research efficiency and impact along the way.