Скачать или смотреть (UPDATE!!! SOLVED) My Colour pop cosmetics horror!!

READ ABOVE THE TITLE!
(That being said) I thought people the title on videos, Yes! This was a negative experience But I am not here to commiserate and say woe is me because this happened! I understand also that others have had bad experiences as well. HOWEVER, there is a reason they have customer service and they DO fix any issue you have. So guys, Please email COLOURPOP with all your issues, they did take care of mine each time. Whenever if ever they begin not doing so, then I won't order but in the meantime, I will order once they fix it! Email customer service---I DO NOT WORK for COLOURPOP.
Also my title above stated previously that they did fix the problem but it seems no one read that. So, I made an Amendment. Thank you!

FTC: Not a sponsored video, I have ordered before and my boxes came nicely packaged. In December I made two orders, one came in a box with no bubble wrap and as a result one eye-shadow was ruined. Now this! I have sent an email to the company as they don't seem to have a customer service number, I will keep you guys updated as to what happens with both the Eyeshadow replacement and the Lippie stix!