Скачать или смотреть UiPath Connector Corner: How Microsoft Teams Powers Automation Collaboration

Welcome to UiPath Connector Corner. This episode highlights how our prebuilt Microsoft Teams Connector can channel essential customer service communication across support workflows.

You’ll see:

Automating creation of support channel for timely customer notifications

Inviting both account owner and customer as guests to the channel

Sending the case number/URL as a channel message for initiating the support discussion

Notify the customer via SMS/WhatsApp about the support case and support channel

Presenters:

@Akshay Agnihotri, Product Manager, Integration Service
Charlie Greenberg, Product Marketing Manager, Integration Service

This session streamed live on September 11 , 2023, 11:30 AM CET.
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