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If you're the kind of business where your teams spend their days making calls or the phones are always ringing, it pays to get the bigger picture.

That's where cloud voice call analytics comes in. It gives you data on the calls you make and receive, as well as the ones you miss. You'll get useful insights and analysis into how long customers wait to speak to you, how long their calls last, and who hangs up first. Then you can use that data to better train your staff, cut down on call key bottlenecks and make sure you're giving the best possible service, all while cutting the costs.

We know every business is different so we've put together three plans to choose from, depending on what your organization needs. Viewing your call data is easy through the online portal on your PC or smartphone, and you can choose the level of reporting you need for your business so you can analyze the work of one employee, the whole organization and everything in between.

Then display all the information you want on a wall board to help motivate your team. When you can see every call as it comes in, you can turn a missed call into a found customer.

When it's easier to analyze your busiest times, you can turn peak hour into power hour, and when you can answer incoming calls faster, you can turn answer time into talk time.

With Cloud Voice call analytics, we're making it easier for you to turn call data into a powerful tool for your business.

Want to know more?

Contact us
[email protected]
www.hm-network.com
03333 444 190
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