Скачать или смотреть Augment your Corporate Value Chain - TIKTING Help Desk Change Management | ITDEVTECH

Business intelligence is commonly known as BI. It is a collection of services, and connectors that combine to turn your unrelated data sources into coherent, visually immersive, and interactive insights.

The “intelligence” in AI refers to computer intelligence, while in BI it refers to the more intelligent business decision-making that data analysis and visualization can yield. BI can help companies bring order to the massive amounts of data they collect.

BI is a technology-driven business intelligence tool for analyzing and visualizing raw data to present actionable information. It combines business analytics, data visualization, and best practices that help an organization make data-driven decisions.

TIKTING allows an enterprise to connect to, model efficiently, and visualize data, creating memorable reports personalized with KPIs. It Provides fast, AI-powered answers to your business questions, even with conversational language.

TIKTING is the Best Help Desk & Change Management System by ITDEVTECH Inc. It is focused on speed and reliability, easy to pick up, and integrated with the corporate environment.
Any organization's first and foremost challenge is to track a conversation with all related incidents, correspondence, tasks, and agreements. TIKTING displays a summary of every nitty-gritty detail of a ticket in a sophisticated view.
It mainly consists of two sections:

Helpdesk Management
Change Management

It is a common saying, "you should take care of your employees instead of customers; in return, they will take care of your customers on their own." It seems to be accurate, but customer care and employee care are both nearly equally important. Many enterprises find it challenging to adopt two different tools for Helpdesk Management. TIKTING help desk software can be the best solution for that kind of enterprise. It can run both employee and customer helpdesk services.
It offers many advanced features in this regard. Some of these features are as follows:

Automatic ticket creation and assignment.
Assignable tasks.
Work-logs.
Multi-channel communication.
Escalation and priority levels.
Notes and Attachments.
Time-bound SLAs.
Subdivision of tasks and technicians.
Reminders.
Knowledge base.
Interactive Documentation.

TIKTING offers a complete solution to Change Management that streamlines CAB (Change Advisory Board) collaboration and controls the entire lifecycle of all changes to mitigate IT risks. The main benefit of this module is to standardize methods & processes to enable efficient handling of all requested changes.
Following are some main features that TIKTING offers while running a change management process:

Integrated change management.
Streamlines Change Advisory Board (CAB) collaborations.
Control the entire lifecycle of changes to alleviate IT risks.
Standardize methods & strategies to enable efficient handling of all requested changes.
Configure change types, roles, statuses, and templates to manage your change cycle.
Log incidents and problems and track them at every step of the change cycle.
Configure automated workflows.
Improve visibility and communication for IT and business stakeholders.
Easy to use.
Defined roles and responsibilities.
Customized reports and reminders.
Empowered with both Agile and ITIL frameworks.

TIKTING is one of the market leaders. It is more reliable and the best option due to following reasons:

Grade 3 redundant database architecture.
It could be deployed in local, cloud, and hybrid forms.
Advanced features at less price (probably said as the cheapest helpdesk software than its alternatives).
Mobile Apps (available on both google and apple play stores).
Auto-backup and schedule archiving.
Active directory synchronization ( Affiliated with Microsoft active directory).
Intuitive documentation.
Customization ( Could be customized according to the needs of enterprises)
Request a feature ( Enterprises can request developers to add a component according to their requirements).
Free trial run (three-month free trial).
Provides complete history and audit of that history.
Due to its ability to process thousands of requests at a time could be a better solution for large enterprises.

TIKTING is explicitly made with large businesses kept in mind. The combination of grade 3 redundant database architecture with unique tunings done to the web servers, which carry its load, can guarantee high uptime with loads running concurrently on thousands of nodes simultaneously without any effort.

For more details visit our website:
https://www.itdevtech.com/products/ti...

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