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Workflow Improvements for Law Firm Growth

In many cases, we believe everything is functioning optimally until we make a change and uncover a constraint or bottleneck that we didn't previously see. This revelation can lead to an unexpected surge in performance, which can, in turn, create downstream challenges.

Take Don's experience, for example. He focused on refining his workflow, resulting in a 30-40% increase in capacity. His goal is to reach 58% capacity improvement. This significant gain in efficiency has instilled him with the confidence needed to drive more aggressive sales and marketing efforts.

The lesson here is clear: it's crucial to understand your leadership style and determine where to initiate changes. Each adjustment has the potential to reveal new opportunities and challenges, and how you respond will shape your path forward.