Скачать или смотреть Transform Product Knowledge Training with a Knowledge Base: Safebreach x Document360 Case study

Gideon Behrensmeyer, Head of Product Training and Knowledge at SafeBreach, a leader in breach and attack simulation, shares how Document360 transformed their knowledge base and helped in achieving a 30% increase in traffic to their documentation site.

The cybersecurity realm is where updates about emerging security threats are quite frequent and clear communication is critical. With Document360, the collaborative content creation and editing are sleek, ensuring timely releases and it also eliminates their publishing anxieties. Document360 knowledge base helped to free up resources, allowing SafeBreach's developers to focus on cybersecurity innovations.

Notably, With Document360's advanced analytics, SafeBreach gained insights to refine its content strategy further. It has led to a 30% increase in traffic to their documentation site.

Safe Breach tried different authoring tools but faced challenges with integration, and customization, and required more resources for documentation. Document360 resolved these issues by offering a user-friendly knowledge base with a modern look, aligned with their brand theme, which is more inviting and easier to navigate than their previous sites.

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