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CCTV Planning for Home.
Before you start planning a CCTV installation carry out the free Home Security Survey application on this website. After completion you will be sent a free security report, which you can use to identify the places that need some security improvements. Doing this may well persuade you to carry out other work before installing CCTV. For example: If your home has an open access along the side then the report may advise you to erect a gate at the entrance to the side access, parallel to the front elevation to the house. Do this first and then monitor it with a CCTV camera. Once the gate has been erected you can install a camera at the appropriate height on the side wall to capture images of an intruder attempting to force or climb over the gate! In other words, some physical security changes might affect the locations of the cameras, which you only really want to install once, in the correct place.
Small Businesses
I have not yet fully developed the Business Security Survey, but the same message about getting the physical security measures right first also applies to you, although you must follow the instructions given to you by your insurers as these will be conditional upon your cover.
An example of the requirement of physical security measures and CCTV
When working as the Crime Prevention Design Adviser in Ealing Borough Police I studied the methods used during about 30 robberies that took place at off-licences. I visited all the off-licences in Ealing and Acton, both robbed and not robbed and found the following:
The most robbed and crime affected off-licences had:
Low and open counters, allowing the thief to get behind or reach over the counter to attack the cashier and or steal from the till.
The windows and doors were full of displayed merchandise and advertising posters preventing views into the store from the street.
The most expensive drinks, such as champagne and fine wine were close to the door so the customer could see them on entering
The tills were positioned on top of the counters and some had no till guards.
Mainly female managers, although this may have been because the worst designed shops employed almost all the female managers. I do not know if female managers were more likely to be robbed than males
CCTV cameras recording onto a VCR, often pointing towards vulnerable stock
The least robbed and crime affected shops had:
High and deep counters with counter gates that were bolted from the inside to prevent thieves getting behind
Fewer displays in windows and doors allowing a line of sight of the counter from the street
The most expensive drinks were behind the counter
Most tills had till guards and were positioned within the counter making them much more difficult to snatch from
Mainly male managers (but see above)
CCTV cameras recording onto a VCR, usually pointing towards a customer standing at the counter
Most of the robbed off-licences were owned by one national chain (went into administration 2009) that used to penalise the managers financially if they lost stock and had no explanation for the loss! The video recordings were then extremely important, because they could be used to exonerate the managers.
The point I'm making though is that the most robbed off-licences needed to do many other things in addition to maintaining the CCTV system in order to reduce the prospect of further robberies.
Some other considerations for small businesses
Consider using an external camera to capture images of persons approaching the premises. This will prove useful should you be robbed by someone wearing a mask or other face covering since they might only place it over their face just before entering the building.
Often, a monitor on display, showing images of people entering a store to identification standard is an effective deterrent. It makes offenders aware that their image has been recorded to a good quality and gives the ‘impression’ that the rest of the CCTV system is of similar standard. It might be useful to erect a sign at the monitor that states that recorded images are automatically sent off-site for storage (The Cloud).