Stop judging, start caring: The empathetic way to communicate | Mathias Durand | TEDxUNYP

Focusing on effective communication, emotional intelligence, and the psychology of persuasion, Mathias Durand introduces his three-step methodology to help people apply empathy as a powerful communication tool for better relationships, leadership, and sales.

Mathias Durand is a coach and learning leader. After many years in coaching, Mathias believes that understanding human interactions better is key to learning how to improve life and work together. He has delivered many conferences all around the world, helped to promote Peter Ludwig’s best-selling book “The End of Procrastination”, and trained companies and entrepreneurs on soft skills. He is currently helping startups apply empathy in their sales cycle. Mathias is a public speaker for Procrastination.com and the Director of Learning and Development for Socialbakers. After many years in coaching international sales, Mathias believes that human interactions are the key skills to learn in order to improve we live and work all together. He has delivered many conferences all around the world, helped to promote Peter Ludwig's best-selling book "The End of Procrastination," and trained companies and entrepreneurs on soft skills.

Focusing his skills on effective communication, emotional intelligence, and the psychology of persuasion, Mathias has developed a three-step methodology to help people apply empathy as a powerful communication tool for better relationship, leadership and sales. His core values are generosity, humility, and tolerance. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx