Visual Task Boards in ServiceNow | ServiceNow Tutorials

In this ServiceNow Tutorial, Technical Consultant Laurence Tindall walks us through Visual Task Boards in ServiceNow.

Visual Task Boards (VTB) transform the navigation of lists and forms into an interactive graphical experience. With Visual Task Boards, you can view and update multiple task records, which appear as cards that can be moved between lanes. An activity stream on the board displays recent activity so you can easily track changes to tasks. You can add task cards from any table that extends Task to intuitively and easily track updates and edit records directly from the board. Any user can use task boards, regardless of role, though access control rules (ACLs) may limit which cards each user can see. The Visual Task Board interface provides a graphic-rich environment suited for managing and collaborating on records. For example, a support manager might create a board for the team to track their assigned incidents by state in real time. Learn more: https://docs.servicenow.com/bundle/ro...
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