UbreakiFix Noblesville, IN: My bad experience

I am giving 2 stars based on my experience. I called and made an appointment to swap out the screen from my Google Pixel 7 and they confirmed they could do that and had a screen replacement available. Upon dropping it off, they asked if anything happened to the screen, which was mentioned that there was water damage. That changed the whole course of the inspection, where they first now wanted to do some diagnostics to see if there were any further damages beyond the screen. According to Adam, there was and that it would not be worth trying a new screen since it would 'not work anyway'. Now I'm an electrical engineer, I was baffled and didn't believe it. The phone was still working and sending/receiving signal even as the screen slowly started turning black over a course of a few days from water damage. I wanted them to at least try a new screen and they wouldn't budge. When I picked up the phone, Adam had left for the day so I dealt with another guy who really seemed irritated I came in about 30 mins to closing time or whatever. I tried to get more details about the inspection and he was very short and told me the typical spiel about liquid damage indicators (LDIs, etc.) that means they can't repair the phone. So I left and purchased a screen online and swapped it myself AND THE PHONE WORKS!! I was willing to give UbreakiFix my business and just have my phone screen replaced as I requested. I guess the lesson is, don't tell them it had water damage. Something fishy going on here. When I swapped the screen, the board and screws looked untouched. I have full review of this on my YouTube Channel. Just search UbreakiFix Noblesville Indiana and you will find it. I even have the voicemail in the video for evidence of the reason they couldn't swap the phone screen. Don't throw away your phone just yet, swap it yourself if UbreakiFix is unwilling to at least try swapping it.