Session 4/4: Services & IT Service Management –SAP Cloud ALM or SAP Solution Manager?

Link to pdf: https://dam.sap.com/mac/u/a/qvjfbDU.h...
This session concludes the ALM for SAP S/4HANA webcast series, comparing SAP Cloud ALM and SAP Solution Manager. Our expert will focus on the topic IT Service Management and other services that are available in SAP Solution Manager but not in SAP Cloud ALM.
You will learn which workarounds are available for you if you want to use SAP Cloud ALM but you require some of the ALM functionality not included yet.
And what’s next after you have selected the right ALM solution for your RISE with SAP or SAP S/4HANA Cloud project? Learn about meaningful follow-up activities at the end of the session.
This session is part of a series of sessions on ALM for SAP S/4HANA Cloud. Please feel free to join or watch the recording:
1. ALM for SAP S/4HANA Cloud – SAP Cloud ALM or SAP Solution Manager? (Link to replay:    • Session 1/4: ALM for SAP S/4HANA Clou...  )
2. Implementing SAP S/4HANA Cloud – SAP Cloud ALM or SAP Solution Manager? (Link to replay:    • Session 2/4: Implementing SAP S/4HANA...  )
3. Operating SAP S/4HANA Cloud – (Link to replay:    • Session 3/4: Operating SAP S/4HANA Cl...  )
4. Services & IT Service Management – SAP Cloud ALM or SAP Solution Manager? (Link to join and replay:    • Session 4/4: Services & IT Service Ma...  )

Useful links related to this session:
• Blog series: ALM for SAP S/4HANA Cloud: https://blogs.sap.com/2022/05/04/alm-...
• Update: ALM for SAP S/4HANA Cloud: https://blogs.sap.com/2022/12/02/upda...
• SAP Solution Manager, private cloud edition: https://blogs.sap.com/2022/12/09/what...
• ALM Community: https://community.sap.com/topics/appl...
SAP Cloud ALM
• SAP Cloud ALM for Service home page: https://support.sap.com/en/alm/sap-cl...
• SAP Cloud ALM Expert portal for Service: https://support.sap.com/en/alm/sap-cl...
• Blog: Service Delivery with SAP Cloud ALM: https://blogs.sap.com/2022/05/06/serv...
• Blog: Data Transfer for SAP Cloud ALM for Service: https://blogs.sap.com/2022/12/21/data...
• Blog: How to get your SAP Cloud ALM tenant ready for Service deliveries?: https://blogs.sap.com/2022/10/27/how-...
• Blog: IT Service Management – SAP Cloud ALM or SAP Solution Manager?: https://blogs.sap.com/2022/05/30/it-s...
• Build-in Support: https://help.sap.com/docs/Built-InSup...
• Public demo tenant: https://support.sap.com/en/alm/demo-s...
• SAP Cloud ALM in SAP Community: https://blogs.sap.com/tags/7355490010...
• Documentation: https://help.sap.com/viewer/product/C...
• SAP Cloud ALM – Supported solutions: https://help.sap.com/viewer/08879d094...
SAP Solution Manager
• Home page: https://support.sap.com/solution-manager
• IT Service Management: https://help.sap.com/docs/SAP_Solutio...
• SAP Engagement and Service Delivery: https://help.sap.com/docs/SAP_Solutio...
• Maintenance information: https://support.sap.com/en/alm/soluti...
• SAP Solution Manager in SAP Community: https://blogs.sap.com/tags/0120061532...
• Documentation: https://help.sap.com/docs/SAP_Solutio...
• Maintenance information: https://support.sap.com/en/alm/soluti...
• Support after end of mainstream maintenance https://launchpad.support.sap.com/#/n...
• Security Corrections in Customer Specific Maintenance https://launchpad.support.sap.com/#/n...
• Wiki: Incident Management Overview: https://wiki.scn.sap.com/wiki/display...
Cloud services
• SAP EarlyWatch Alert Workspace: https://blogs.sap.com/2017/08/15/sap-...
• Maintenance Planner: https://help.sap.com/docs/MAINTENANCE...

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