Скачать или смотреть JOB OPENING CUSTOMER SUPPORT OFFICER

WE’RE HIRING CUSTOMER SUPPORT OFFICER OR TECHNICAL SUPPORT OFFICER
EXPERIENCE : 1 TO 5 YEARS

JOB DESCRIPTION :

CONTROL TOWER TEAM (FCT):
QUALIFICATION: 3 YEARS DIPLOMA OR GRADUATION, PREFERABLY TECHNICAL OR ANY DEGGREE
IMPORTANT SKILL REQUIRED : LAPTOP / DESKTOP / PRINTER REPAIR OR HARDWARE KNOWLEDGE

Computing Knowledge: Well versed with operating Computers, working on Excel sheets for data analysis, reporting, interested to learn unknown areas with self-initiatives.
LANGUAGES : ENGLISH HINDI any REGIONAL LANGUAGE
Communications: Good communication skills to work with Flex Internal team, ASPs, end consumers, HP team. Working Hours: Willing to work on Flexi hours

Experience, Skill Set: Working with reputed IT, Automation, Consumer electronics companies directly on contract / direct, or with their National/ Regional Service Providers for Field support.
Minimum Exp: 2 years in Service Operations, managing E2E call management, driving customer SLA
Escalation Management : Ability to handle end consumer, Brand escalations with dur care and driving closures.
Approach: Process Oriented approach to work, resolve any challenges, Customer FIRST mindset
Skills to work with CFT and work for a solution with solution mindset, interpersonal relationship is very important.


drop resume for telephonic [email protected]
call for more info: 7022870827 or 9900807520