What are the queues called Outbound, Direct, etc that are not real queues in Teams Telephony?

Описание к видео What are the queues called Outbound, Direct, etc that are not real queues in Teams Telephony?

TeamsMetrics gives you a 360' view of all the calls that are processed within your Teams tenant - not only queues, but also direct calls, group calls, voicemails... and not only for Teams telephony, but also for direct calls between Teams users in the same or other tenants, and even web sessions for invite links. All of it is fitted into "magic" queues that let you pinpoint the details of every activity.

See how TeamsMetrics can help you see what is going on, and can help you improve your call flow.

Interested? try our free trial at: https://www.queuemetrics.com/teams.jsp

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