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Dr. Sundar Jagadeesan's Links:
Website: https://www.dentiq.nz/
Email: [email protected]

My Key Takeaways:

-Do you best to stick with your practice philosophy and communicate that to your team! The details become easier when values are understood.
-If you're a comprehensive service, the extra time taken in patient onboarding is worth it!
-Don't overload patients with all the ins and outs of procedure details. Keep their health as top priority, but simplify your treatment planning so it's understandable.
-Cashflow is the underlying issue from most problems in business. Once this is in order, you free up bandwidth to serve more patients!
-Using a non-scripted approach to patient calls and asking lots of questions can be a great way to add a personal touch and show interest.
-Sometimes it's better to lock down just the big picture strategy and then brainstorm the implementation with your team.

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