Скачать или смотреть Special Report: IndiGo Flight Crisis! Passengers Angry, No Food & 17 Hrs Delay

Indigo passengers across the country are facing unimaginable trouble as hundreds of flights continue to be cancelled for the fifth consecutive day. Many passengers complained that even after cancelling their flight and giving another ticket, Indigo did not provide any water or food for nearly 17 hours. Some even said they were given stale idlis after repeated requests, causing health issues to children.

Scenes of anger, frustration, and helplessness are being reported from multiple airports. While some passengers broke down in tears, others shouted at airport staff in protest. A foreign woman was even seen climbing on the Indigo counter out of frustration. In another incident, a young man missed his own wedding, and a couple carrying ashes for immersion couldn't travel. Many such videos are going viral nationwide.

This chaos began after DGCA’s order that grounded several Indigo aircraft from 2nd December. Following this, Indigo cancelled nearly 500 flights daily, and on Friday, more than 1000 flights were cancelled — causing nationwide disruption. Though DGCA has now withdrawn its order, Indigo’s operations have still not normalised, and flights remain suspended for the last 4 days.

As per early estimates, Indigo’s services may return to normal between 10th to 15th December. Till then, passengers continue to suffer long waits, hunger, and uncertainty.

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