Скачать или смотреть Neomai & Jane - Capsules Conversations Episode 6 Reel 3

In Episode 6 of NCC Capsule Conversations, Matt (Founder of National Custom Compounding) sits down with two key members of our Fiji-based team— Neomai (“Mai”) and Jane—who are visiting Australia for on-site training.

Mai shares her multi-skilled role as team leader in Fiji, supporting accounts, sales, and customer service, while Jane talks through her day-to-day work in sales, reaching out to medical centres, vets, optometry clinics and pharmacies—then guiding new partners through the NCC portal to ensure patients get the best outcome.

Together, they unpack what it was like discovering compounding pharmacy for the first time (something not widely known in Fiji—or even by many Australians), and why the “tailored to your needs” nature of compounding is so powerful—whether it’s adjusting flavours, dosage forms, or supporting patients who need something beyond standard medicines.

They also talk about staying positive through challenging days, what makes NCC different (hint: culture, inclusiveness, and genuinely caring teams), and where they see compounding heading next—more formulations, broader treatment options, and even the potential impact of AI in pharmacy workflows.

To wrap up, Mai and Jane leave viewers with a simple message: more people should understand what compounding is—because it can make a real difference when patients feel stuck with standard options.