Inspirisys IGSC

The ever-changing demands of your organization in this digital era require a dynamic approach to your IT optimization which will play a major role in your company strategy. Inspirisys strives continuously to attain excellence in empowering enterprises toward digital transformation by deploying cutting-edge technologies across the globe. Our Integrated Global Service Centre (IGSC) facility can help your organization to have smooth and effective IT operations.

Inspirisys IGSC is a 10000 sqft world-class facility, bolstered with redundant network design, enterprise-class monitoring tools, and firewall secured infrastructure. Nearly 30 years of IT Services experience has enabled us to equip our IGSC with the best of people and tools breeds, being the epicentre for IT Service Delivery. IGSC provides availability monitoring, system operations, and management services to enable smooth business operations. It runs 24 x 7 x 365 with high uptime assurance to customers. The technology infrastructure of IGSC consists of redundant network design, multiple ISP connectivity, high available architecture for tools and platforms, Enterprise-class monitoring tools, and professional support from technology partners. The infrastructure is secured with 24 x 7 physical security, biometric and access card-based control, IP surveillance system, and authenticated access.

Our 200 + customers are spread across various verticals like BFSI, Government and PSU sector, manufacturing, telecom, and healthcare in 50+ locations across India. We use industry-leading tools such as OTRS, Sapphire IMS, Servicenow for ticketing, PRTG, SolarWinds, Manage Engine OpManager, VuNet AIOps for Monitoring, and Grafana for dashboards. We offer both agent and agentless monitoring with secured VPN to VPN tunneling over the network. We also provide a 360-degree view of the performance through the server, device applications, and user experience management. Our SLA-driven monitoring support helps to keep track of security complaints service delivery. Our team effectively revise the trend and historic data with a regular health check.

Talk to an expert to optimize your IT operations - https://www.inspirisys.com/contact-us

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