Скачать или смотреть Capability for Change Results Survey - Question 5

Question:
"How has the survey data been organised so that it provides an easy to read story of the challenges and solutions for improving change management?"

Answer Summary:
Melanie explains that while there are many data points, "there seemed to be some key themes that kept emerging and we were able to draw these together." To start with, there is a fundamental failure to be able to establish that what we do is valuable and relevant to the business - organisations aren't measuring effectiveness or benefits

"We start with the value of Change Management and the fundamental failure to be able to establish that what we do is valuable and relevant to the business". This has "a big impact on...the lack of leadership for Change management"

Melanie explained that there is vicious circle here because the lack of leadership commitment creates the perception that Change Management is a low priority. If something is not seen as valuable then leaders do not commit to it.

The lack of leadership is driving a lack of portfolio management which is a failure to identify all of the changes that are taking place and the coordination of all of those change initiatives.

When leaders don't commit and when leaders don't role model, it makes people feel that any effort they're putting into the changes is perhaps worthless. This poor experience of change decreases the willingness of managers and teams to build their capability for change.