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SAP's Global License Audit and Compliance organization (GLAC) offers SAP customers support regarding their SAP License entitlement and utilization.
SAP understands that software licence compliance, risk avoidance and investment optimization is often perceived as a challenge. However, regularly reviewing licence compliance is in the interest of all customers as it mitigates the risk of financial exposure. It also provides a solid basis for licence optimization and future investment decisions. In times of unprecedented change and uncertainty, customers may require more or different support from SAP to meet their contractual obligations.

In response, SAP's Global License Audit and Compliance organization (GLAC) has evolved its offering to better meet our customers' need for clarity around their SAP license entitlement and usage.