Скачать или смотреть How Wayfair Transforms Customer Experiences with Data-Centric AI

Hear how e-commerce furniture and home goods seller Wayfair is transforming its customer experience with data-centric AI from Vinny DeGenova, Senior Manager of Machine Learning at Wayfair, Kiran Kavanagh, Principal Architect, Retail at Google Cloud, and Daniel Xu, Product Lead at Snorkel AI.

You'll learn about the innovative AI strategies that Wayfair used to enhance product tagging and improve customer engagement, driving significant gains in add-to-cart rates, reduced cart abandonments, and increased order sizes and customer value.

See more videos about data centric AI here:    • Data-centric AI | Snorkel AI  
See more videos about AI data development here:    • AI Data Development: Building Better AI Th...  

Timestamps:

00:00 Introduction
04:10 Overview of Snorkel
04:25 New Product Launch Sneak Peek
05:20 Partnership Acknowledgment
06:12 Collaboration with Google
07:05 Wayfair's ML Ops Strategy
08:03 Leveraging Google’s Foundation Models
09:00 Wayfair's Business Context
11:57 Addressing Product Metadata Challenges
12:21 Personalization in Customer Experience
13:36 Catalog Tagging with Snorkel
20:01 Experimentation and Lessons Learned
27:30 Improving Customer Experience
28:02 Expanding Capabilities
29:24 Exact Matching Problem
33:45 Results of Exact Matching
34:31 Operationalizing Models
36:12 Managing Models at Scale
38:02 Transformative Results
39:40 Key Takeaways

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