Скачать или смотреть Generative AI in Customer Service

I recently had the privilege of discussing the transformative power of Generative AI in customer service with Bahareh Atoufi, PhD - Senior Sales Manager at IBM Canada. We explored:

💡 How generative AI is revolutionizing the customer journey & experience
AND
💡 IBM's take on the partnership with AI

Tune in to grasp how AI and automation are not just changing the landscape but are setting new standards for customer engagement.

Until next time, let's keep putting the Lights On Data.

☕ If you found this content useful and would like to support the channel, you can buy me a coffee: https://www.buymeacoffee.com/LightsOn...

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My mission at LightsOnData is to:

1️⃣ Provide current and future data professionals with increased knowledge and better understanding of data governance, data management, and data storytelling.

2️⃣ Provide simple, fun, and engaging, as well as thorough explanations, teachings, and advice on important, but otherwise boring and dry topics of the data world.

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