SAP CRM (Customer Relationship Management) Interview Questions and Answers (2023) || Ambikeya

Here are SAP CRM interview questions and answers for fresher as well experienced candidates to get their dream job.

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💁🏻SAP CRM Interview Questions
1) What is SAP CRM, and what are its main components?
2) Can you explain the difference between SAP ECC and SAP CRM?
3) How do you define a Business Partner in SAP CRM?
4) Can you explain the different types of Business Partners in SAP CRM?
5) What is an Interaction Center in SAP CRM?
6) How do you configure a CRM pricing procedure in SAP CRM?
7) Can you explain the concept of CRM Organizational Model in SAP CRM?
8) What is the difference between a Sales Order and a Quotation in SAP CRM?
9) How do you define a Product Master in SAP CRM?
10) How do you handle Service Contracts in SAP CRM?
11) What is the difference between a Campaign and a Lead in SAP CRM?
12) Can you explain the concept of Middleware in SAP CRM?
13) What is the purpose of using the SAP CRM Web UI?
14) Can you explain the different types of Transactions in SAP CRM?
15) How do you handle Complaints and Returns in SAP CRM?

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