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Скачать или смотреть Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud

  • ManageEngine
  • 2024-05-21
  • 5225
Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud workflowsServiceDesk Plus incident workflowsServiceDesk Plus service request workflowsServiceDesk Plus problem workflowsServiceDesk Plus asset workflowsITSM workflow automationAutomating ITSM workflowsITSM operations automationWorkflow automation for service requestsITSM workflow managementService delivery orchestrationCustom functions in ServiceDesk PlusIncident management automationService desk task management
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Описание к видео Extending Workflows to Incidents, Service Requests, Problems, and Assets in ServiceDesk Plus Cloud

👉 ManageEngine ServiceDesk Plus is recognized in the 2025 Gartner Magic Quadrant™ for AI Applications in IT Service Management. 👉 Download the free report at https://mnge.it/GMQ👈

In this webinar, we'll unwrap the upcoming visual workflow builders for incidents, requests, problems, and assets in ServiceDesk Plus Cloud. These enhanced workflows will help you drive service processes while automating actions such as approvals, task management, communications, and more.

What's new with Workflows in ServiceDesk Plus Cloud:
👉 Map the flow of complex ITSM operations based on parameters like incident criticality, resource questions, asset type, and more.
👉 Accelerate service desk productivity by configuring condition-based automations, like approvals, notifications, or field updates, in a single canvas.
👉 Orchestrate enterprise service delivery by embedding custom functions, webhooks, or circuits within your request workflows.

👉 Major features and improvements - https://mnge.it/new-features
👉 What's new in ServiceDesk Plus Cloud - https://mnge.it/new-features-cloud

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features

👉 ManageEngine is recognized in the 2025 Gartner® Magic Quadrant™ for AI Applications in IT Service Management.
ServiceDesk Plus, the AI-driven unified service management platform from ManageEngine, was evaluated alongside 10 other ITSM vendors and their AI-enabled products. We believe this recognition reinforces our focus on offering a cost-effective, easy-to-deploy solution that is built for every enterprise persona—end users, IT technicians, and process owners.

👉 Download the report for free: https://mnge.it/GMQ 👈


Useful resources

👉 The definitive guide to IT incident management - https://mnge.it/tLU
👉 Incident vs problem vs change vs asset - https://mnge.it/ZTX
👉 A comprehensive guide on major incident management in ITIL - https://mnge.it/KFi
👉 A comprehensive guide to IT problem management - https://mnge.it/yRx
👉 A comprehensive guide on change management - https://mnge.it/change-mgmt-guide
👉 What is Change Advisory Board (CAB)? - https://mnge.it/bLi
👉 A comprehensive guide on knowledge management in IT - https://mnge.it/hlV
👉 IT asset management best practices - https://mnge.it/P6l
👉 An extensive guide to building an IT service catalog - https://mnge.it/02Z
👉 A comprehensive guide to help desk software - https://mnge.it/IEv
👉 What is an IT ticketing system? - https://mnge.it/Vfb
👉 What is an SLA? - https://mnge.it/what-is-sla
👉 What is service request management? - https://mnge.it/ctM

For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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