Fixing a Paper Jam | HP Officejet Pro 8600 e-All-in-One Printer | HP

This video explains how to fix your HP printer when it stops printing, and a paper jam error message displays on the printer control panel or on your computer.

Chapters:
00:00 Introduction
00:13 Turn printer off and on
01:08 Print a Status Report
01:51 Remove loose paper
02:08 Clear paper jams
06:28 Print a Status Report
07:02 Check carriage area
10:39 Print a Status Report
11:13 Clean the rollers
15:31 Print a Status Report
16:06 Reset the printer
17:00 Print a Status Report
17:35 Service the printer

The printer shown in this video is the HP Officejet Pro 8600 e-All-in-One (N911a), but the steps will also work with the HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g, and the HP Officejet Pro 8600 Premium e-All-in-One - N911n.

For other helpful videos go to hp.com/supportvideos or    / hpsupport  . More support options for your printer are available at hp.com/support.

#HP #HPSupport #HPOfficejetPro8600e-All-in-OnePrinter

SUBSCRIBE: http://bit.ly/PrinterSupport

SHOP NOW: http://store.hp.com/us/en/

About HP:
HP Inc. creates technology that makes life better for everyone everywhere — every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

Connect with HP:
Visit HP WEBSITE: http://www.hp.com
Like HP on FACEBOOK:   / hp  
Follow HP on TWITTER:   / hp  
Follow HP on INSTAGRAM:   / hp  
Follow HP on LINKEDIN:   / hp  

This video was produced by HP.

Fixing a Paper Jam | HP Officejet Pro 8600 e-All-in-One Printer | HP