5 Simple Ways to REVOLUTIONIZE Your Customer Experience Today

Описание к видео 5 Simple Ways to REVOLUTIONIZE Your Customer Experience Today

Discover why your product isn’t the most important part of your business—it’s how you make your customers feel. In this video, we dive into the art of Customer Experience Design and show you how to make every interaction with your business smooth, exciting, and unforgettable.

Here’s what you’ll learn:
1. What Customer Experience Design Really is and Why it’s Essential for Small Businesses.
2. How to create a customer journey map to identify pain points and opportunities for improvement.
3. The power of proactive communication and managing expectations to build trust.
4. Tips for gathering meaningful customer feedback to improve your business.
5. How adding a personal touch can set you apart from big competitors.

By the end of this video, you’ll have actionable tips to create a memorable experience that keeps your customers coming back and raving about your business.

🛠 Want to take your business to the next level?
Join the 6-week CX Small Business Jumpstart, where I'll show you how to create customer experiences your customers won't forget - all in just 6 weeks without spending a fortune.
send me an email with the subject : CX Small Business Jumpstart to [email protected] to sign up or for more information.

💬 Let’s chat in the comments: What’s one area of customer experience you’d like to improve?

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Timestamps:
0:00 - Intro: Why Customer Experience Matters
1:22 - What is Customer Experience Design?
3:45 - Mapping the Customer Journey
7:12 - Proactive Communication Tips
9:18 - Gathering Customer Feedback
11:05 - Adding a Personal Touch
12:30 - Conclusion & Next Steps

#CustomerExperience #SmallBusinessTips #CXDesign #CustomerJourney #BusinessGrowth

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About Odette:
Hello there! I’m Odette, the heart and soul behind Amplify Business Coaching and Consulting and the Business with Altitude Summit. I work with dreamers and doers – visionary business leaders, dedicated executives, and specialists who are not just chasing success but are hungry for meaning. I do this because I want to see a world where businesses thrive by being hubs of positive change, where every decision is a chance to make a difference.

You might call me a Business Alchemist, and honestly, I love that title. It's about turning the everyday into something extraordinary, isn't it? I hail from South Africa and now call Australia home – a journey that's given me a kaleidoscope of experiences and perspectives. So, what does a Business Alchemist do? I take the raw, unpolished parts of businesses, churches, and individual aspirations and turn them into gold. It's about crafting strategies that don't just work on paper but bring about real, vibrant change. I blend my love for business growth with my skills in Six Sigma and customer experience, all seasoned with a dash of consciousness coaching. But it's not all strategy and no heart. I'm here to be your mentor, your guide, and your biggest cheerleader. Why do I wake up every morning excited to do what I do? Because I believe in the magic of transformation. Seeing a business or an individual unlock their true potential is exhilarating.

If you believe that business can be a force for good that sees the value in marrying profit with purpose, then we're already on the same page. My clients are those brave souls who dare to dream of a business that's as much about impacting lives as it is about the bottom line. It's not just about changing businesses; it's about changing lives, crafting legacies, and building a future we can all be proud of. Let's not just grow businesses; let's grow lives and nurture leaders who'll change the world.

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