Скачать или смотреть Physician Communication Skills Improve with Language of Caring

Physician communication skills improve with the Language of Caring. Two physicians describe how patient satisfaction and the doctor-patient relationship were enhanced at MD Anderson Cancer Center. Dr. Ronald Servi shares how LOC helps him express empathy with patients and communicate effectively with them, a challenge given the complexity of their problems. Dr. Anna Likhacheva finds LOC helps her improve confidence and relieve patient anxiety.

"Once you start practicing it with patients it spills over into the co-worker environment as well." -- Anna Likhacheva, MD

Visit our website http://www.languageofcaring.com to access concrete tools and resources and learn how Language of Caring programs help healthcare teams show how much they care; improve patient outcomes, CAHPS scores, and financial health; ensure patient safety; and support your organization’s mission.

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