The Facebook profile of a deceased family member is often a tricky thing. It’s a good memorial spot for friends and loved ones, but keeping the account open can cause unintentional pain, as the social media site might prompt you to invite the deceased to an event or remind you of their birthday.
Now the company is making some changes to how it handles the accounts of users who have died.Facebook on Tuesday announced a series of updates targeted at accounts of users who have passed away, including a new tribute section, additional controls for survivors overseeing those accounts and artificial intelligence updates to prevent sudden and potentially painful reminders of the deceased.
“These changes are the result of feedback we heard from people of different religions and cultural backgrounds as well as experts and academics,” wrote COO Sheryl Sandberg in a blog post. “We’re grateful to them for helping us understand how we can build more tools to help people find comfort in times of grief.”
The AI updates will prevent birthday reminders and suggestions to invite people who have passed away to an event, while the tribute section will act as a hub where friends and family can post stories, photos, videos and other remembrances, without clogging up the user’s original feed. People who want to reminisce will be able to scroll through that original feed separately.
Legacy controllers of those accounts (a 2015 feature that lets a friend or family member care for an account when the user passes away) will now have the ability to moderate posts, editing who can see them and adding and removing tags.
“This helps them manage content that might be hard for friends and family to see if they’re not ready,” said Sandberg.
Facebook pages can give family members additional insight into their loved ones, as Fortune’s own Don Reisinger discovered earlier this year. The pages are also convenient places for distant friends, who are unable to attend a funeral or memorial service, a place to express condolences and share memories.
Facebook, Inc. is an American online social media and social networking service company. It is based in Menlo Park, California. It was founded by Mark Zuckerberg, along with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz and Chris Hughes. It is considered one of the Big Four technology companies along with Amazon, Apple, and Google.
The founders initially limited the website's membership to Harvard students and subsequently Columbia, Stanford, and Yale students. Membership was eventually expanded to the remaining Ivy League schools, MIT, and higher education institutions in the Boston area. Facebook gradually added support for students at various other universities, and eventually to high school students.
Since 2006, anyone who claims to be at least 13 years old has been allowed to become a registered user of Facebook, though variations exist in this requirement, depending on local laws. The name comes from the face book directories often given to American university students. Facebook held its initial public offering (IPO) in February 2012, valuing the company at $104 billion, the largest valuation to date for a newly listed public company.
It began selling stock to the public three months later. Facebook makes most of its revenue from advertisements that appear onscreen.
The Facebook service can be accessed from devices with Internet connectivity, such as personal computers, tablets and smartphones. After registering, users can create a customized profile revealing information about themselves. Users can post text, photos and multimedia of their own devising and share it with other users as "friends". Users can use various embedded apps, and receive notifications of their friends' activities. Users may join common-interest groups.
Facebook had more than 2.2 billion monthly active users as of January 2018. It receives prominent media coverage, including many controversies such as user privacy[10][11] and psychological effects. The company has faced intense pressure over censorship and over content that some users find objectionable.Facebook offers other products and services. It acquired Instagram, WhatsApp and Oculus Rift and independently developed Facebook Messenger.
Zuckerberg built a website called "Facemash" in 2003 while attending Harvard University. The site was comparable to Hot or Not and used "photos compiled from the online facebooks of nine Houses, placing two next to each other at a time and asking users to choose the "hotter" person".
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