Скачать или смотреть How to Understand Body Language in Business Negotiations? | From A Business Professor

In any business negotiation, you communicate over two channels, verbal and nonverbal, resulting in two distinct conversations going on at the same time. While a well-designed negotiation strategy is obviously important, it’s not the most important message you send. Communication research shows that in a 30-minute negotiation, two people can send over 800 different nonverbal signals. If you focus on the verbal exchange alone and ignore the nonverbal element, you stand a high chance of coming away from a negotiation wondering why in the world your brilliantly constructed negotiation plan didn’t work out the way it was supposed to. Therefore, how to detect and respond the positive and negative body language cues during business negotiations? Are there some general guidelines of body language for business negotiations? In this video, I will discuss these questions with you.