Скачать или смотреть How to Customize the Requester Portal in Freshservice [2025 Guide]

How to Customize the Requester Portal in Freshservice

In this video, we show you exactly how to Customize the Requester Portal in Freshservice. We explore the fundamental concepts of modifying the end-user interface to align with your brand identity and improve the overall user experience.

Mastering this specific tool improves workflow, organization, and project quality by creating a more intuitive and professional self-service environment for your employees or customers. We cover the application of brand-specific visual elements, the configuration of navigation links, and the strategic placement of service catalog items to ensure information is easily accessible. A well-designed requester portal is vital for increasing self-service adoption rates and reducing the volume of repetitive support tickets.

Technical Specs: Software: Freshservice; Feature: Settings

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