Скачать или смотреть 【CAA D-WILL Lecture】EP09|Aldrich Huang:About User Experience Strategy In The Business Circle 【中国美院】

It revolves around how user experience strategies can help decision makers make the right business decisions. In a further sense, user experience strategy is to achieve one's business goals through user survey, business strategy and user experience design. As we enter the market 4.0 era, "experience" is the next key to a company's success or failure. Discussion, validation, design, experimentation, and delivery are the five key steps to improve and optimize the customer's user experience.
围绕着如何通过用户体验策略帮助决策者做出正确的商业决定而展开的。近一步来说，用户体验策略就是通过用户调查、商业策略以及用户体验设计来达到自己的商业目标。现今已经进入了市场4.0时代，“体验”就是一个公司成功与否的下一个关键。从讨论、确认、设计、试验再到传递，就是提升和优化客户的用户体验感的五个关键步骤。
Aldrich Huang——Aldrich is CEO & Co-founder at UXTesting.io (U.S), International Board Member at User Experience Quality Certification Center (UXQCC), Global Mentor at User Experience Professionals Association (UXPA) and Professional Committee Member at User Experience Alliance China (UXCAN). With several years of working experiences in the field of legal, business development, and customer experience, and he firmly believes that better user experience will bring joy to your users.
黄彦嘉——UXTesting.io (美国)的创始人和CEO，用户体验质量认证中心（UXQCC）国际董事会成员，用户体验专业人士协会（UXPA）的全球导师和中国用户体验联盟（UXCAN）的专业委员会成员。他在法律、商业发展和客户体验领域拥有多年的工作经验，坚信更好的用户体验将为您的用户带来快乐。