Скачать или смотреть The Pain of Tracking Restaurant Finances & How We Solved It | Ted Courtney, Owner of The Port Hunter

Running a seasonal restaurant on Martha’s Vineyard comes with unique challenges; from housing and staffing to weathering the highs and lows of tourist-driven demand.

In this episode of Digital Hospitality, Ted Courtney shares how he and his brother went from retail to launching two successful Edgartown restaurants, all while embracing restaurant technology like Toast POS, KitchenSync, and Resy to stay ahead. Ted explains how access to real-time data transformed his decision-making, helped him manage inventory, and allowed his team to better prepare for seasonal fluctuations.

The conversation covers everything from local oyster farming and seafood sourcing to how tech like AI-powered accounting, digital P&L, and automated bill pay gave Ted’s team the clarity and control they need. Whether you're running a small-town restaurant, thinking about opening a second location, or just looking for ways to bring modern systems into your hospitality business, this episode is packed with real talk from someone in the trenches. Ted also shares why Instagram isn’t everything, and how strong systems, not social media, are the foundation of lasting success.

00:00 – Introduction
01:36 – Growing Up in Edgartown, Martha’s Vineyard
03:00 – From Retail Roots to Restaurant Operator
04:37 – Opening Two Restaurants Across the Street
06:23 – Lessons from Retail Applied to Hospitality
08:22 – Evolving with Tech: Toast, Resy & KitchenSync
10:02 – Why Real-Time Data Beats Gut Feelings
13:23 – Navigating Seasonality with Smart Systems
16:09 – Celebrity Guests and Local Hospitality Culture
19:34 – Local Oyster Farming and Seafood Sourcing
22:12 – Should You Open a Second Restaurant?
24:39 – Instagram vs Real ROI
26:13 – Final Thoughts on Sharing, Community & Support